Frequently Asked Questions
FAQ
Here to Support Your Journey.
Your path to mindful self-care should feel easy and clear. Here are answers to common questions — and if you need anything more, we’re always here to help.
FAQs - Zenplenish Oil Roll-Ons
What makes Zenplenish oil roll-ons so special?
Zenplenish roll-ons are crafted with 100% natural, cold-pressed, organic essential oils—blended with care and intention to support your emotional well-being and daily rituals.
Each roll-on is free from synthetic fragrances, toxins, and harsh chemicals—pure nourishment for your senses.
Infused with botanicals, healing crystals, and real 24K Gold, they offer a truly elevated scent experience.
They're also a clean, non-toxic alternative to synthetic perfumes—gentle enough for everyday use, and they smell just as beautiful (if not better), all while supporting your well-being.
Can I use Zenplenish oil roll-ons instead of perfumes?
Absolutely. Zenplenish oil roll-ons are the perfect alternative to traditional perfumes. They're free from synthetic fragrances, hormone-disruptive chemicals, and toxic ingredients—making them a safe, non-comedogenic option, even for sensitive skin.
Crafted with pure essential oils, our blends offer beautiful, natural scents that uplift your mood and soothe your senses. Scents like Divine Love carry a fresh, flowery, citrusy aroma that smells just as amazing as it feels—pure, clean, and luxurious.
Plus, they’re gentle enough to wear throughout the day—whenever you need a moment of calm or a subtle, elegant scent.
Are your oils safe for sensitive skin?
Yes. We use only high-quality, natural ingredients. However, if you have very sensitive skin or specific allergies, we recommend doing a small patch test before full use.
How to use the Oil Roll-On?
Give the roll-on a gentle shake to blend the oils. Apply generously on wrists, neck, behind the ears and heart center. Inhale deeply and let the scent sink in. For a continuous refreshing experience, reapply throughout the day.
Can I use the oil roll-ons daily?
Yes. Our blends are a mindful alternative to traditional fragrance designed for daily use—whenever you need a moment of calm, connection, or emotional uplift.
Are the oils suitable for meditation, yoga, or before sleep?
Yes. Our blends are perfect for enhancing mindfulness practices like meditation and yoga, as well as helping you unwind before sleep. Their calming, natural aromas create a peaceful atmosphere wherever and whenever you need it.
FAQs - Zenplenish Candles
What are Zenplenish candles made of?
Zenplenish candles are crafted from coconut soy wax and pure essential oils. We never use paraffin, synthetic fragrances, or dyes, ensuring a clean, non-toxic burn that’s gentle on your senses and your space.
Do Zenplenish candles contain synthetic fragrances?
Never. Each candle is made only with 100% natural essential oils, free from synthetic or chemical fragrances. This makes them ideal for those who are sensitive or allergic to conventional candles.
Plus, they’re gentle enough to wear throughout the day—whenever you need a moment of calm or a subtle, elegant scent.
Why choose Zenplenish over regular candles?
Because your wellbeing deserves better.
Zenplenish candles are designed as clean-luxury aromatherapy, combining wellness, minimal design, and purity. While most candles use paraffin wax and artificial scents, ours are non-toxic, vegan, cruelty-free and consciously formulated to calm your nervous system - not trigger it.
How long do Zenplenish candles burn?
Each full-size candle offers up to 45–50 hours of clean, even burn time.
Our mini candles provide around 15–20 hours, perfect for travel or smaller spaces.
Are Zenplenish candles safe for people with allergies or sensitivities?
Yes, they’re created specifically forthose who react to regular scented candles.
Many of our customers share that they can finally enjoy the ambiance of a candle without itchy eyes, sneezing, or headaches.
How should I care for my Zenplenish candle?
To enjoy your candle at its best:
- Trim the wick to 0,6 cm (¼ inch) before each use.
- For the first burn, allow the wax to melt evenly to the jar's edges (approx. 2-3 hours) to prevent tunneling.
- Avoid burning for more than 4 hours at a time.
- Reuse or recycle your glass jar once finished.
Shipping & Orders Questions
Where do you ship from?
We ship all orders from our fulfillment center in the United Arab Emirates.
Do you ship globally?
Yes we do ship world-wide using DHL Express. Please check our Shipping Policy page for more information.
How long will it take to receive my order?
- UAE orders typically arrive within 1–2 business days.
- GCC order typically take 3-5 business days (excluding customs clearance).
- International orders vary by destination but generally arrive within 6–7 business days (excluding customs clearance).
Please see our Shipping Policy for further details.
How much does shipping cost?
Shipping rates are calculated at checkout based on your location.
Will I receive tracking information?
Yes. Once your order is dispatched, you’ll receive an email with your tracking number so you can monitor your delivery.
What should I do if my package is delayed or lost?
Please reach out to our customer support team at support@zenplenish.com and we’ll assist you as quickly as possible.
Returns Questions
What is your return policy?
If you are not satisfied with your purchase, you may return the product within 14 days of receiving your order. The product must be in its original condition, unused, and in the original packaging. Please check out our Return & Refund Policy for more information. If there’s an issue with your order, please reach out to us at support@zenplenish.com — we’re here to make it right.
What should I do if my product arrives damaged?
We carefully package every order, but if your item arrives damaged, please contact us at support@zenplenish.com immediately with a photo of the damage. We’ll be happy to assist you with a replacement or solution.
Essential Oil Safety
Are your oils safe to use during pregnancy?
While our blends are made with natural ingredients, we recommend consulting with your healthcare provider before using essential oils during pregnancy.
Are the oils safe for use around pets?
Some essential oils can be sensitive for pets. We advise using our products in well-ventilated areas and consulting your veterinarian for specific guidance, especially if you have cats or small animals.
Product Care & Usage
How should I store my oil roll-on to preserve its quality?
To maintain the integrity of your Zenplenish oil roll-on, store it in a cool, dry place away from direct sunlight and heat. Natural ingredients are sensitive to light and temperature, so keeping your oil roll-on in a shaded spot will help preserve its purity and aroma longer.
Can men use Zenplenish oil roll-ons too?
Absolutely. Zenplenish is crafted for anyone who values pure, mindful self-care. Our natural blends are designed to nourish the senses, regardless of gender—offering moments of calm, clarity, and connection for everyone.